Privacy policy

Last Updated: 9th May 2026

Welcome to Patrivo (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment gateways)

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on the website

  • Referral source

Account Information

If you create an account with us, we may store:

  • Login credentials

  • Wishlist items

  • Saved preferences

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails, offers, or updates (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic and performance

  • Provide relevant advertising and promotions

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics tools

  • Marketing and email platforms

  • Shopify and related apps/extensions

These third parties may collect, process, and store information according to their own privacy policies. We recommend reviewing their policies before using their services.

Examples may include:

  • Shopify

  • Razorpay

  • PayU

  • Google Analytics

  • Meta/Facebook Ads

5. Payment Security

We do not directly store your debit card, credit card, UPI, or banking information. Payments are processed securely through certified third-party payment providers using encrypted technology and secure payment protocols.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

These measures may include:

  • SSL encryption

  • Secure servers

  • Restricted access to sensitive data

  • Regular security monitoring

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

7. Customer Rights

As a customer, you have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your information (subject to legal/business obligations)

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise any of these rights, please contact us using the details below.

8. Retention of Information

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Patrivo
Gachibowsli, Hyderabad, Telangana, India
Email: patriarchbusiness@gmail.com

12. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of the courts located in Hyderabad

Disclaimer:
This Privacy Policy template is provided for general informational purposes and should not be considered legal advice. We recommend consulting a qualified legal professional to ensure compliance with applicable Indian laws and regulations.